This Privacy Policy explains how SuperArc (“we”, “our”, or “us”) collects, uses, discloses, and protects information when you use the SuperArc app and related services. It describes your choices and rights regarding your data.
Last updated: 2025-09-22
SuperArc is committed to protecting your privacy. This policy applies to all users of our products and services and explains what information we collect, why we collect it, and how we use and share it.
We collect information you provide directly (account registration, profile, messages, support requests), usage information (features used, session duration, crash logs), device & technical data (device model, OS version, app version, IP address), and analytics data (anonymous telemetry to improve the app). If you choose to connect third-party accounts (e.g., Google), we may collect information from those accounts according to the permissions you grant.
We use data to provide, maintain, and improve SuperArc; personalize your experience; process transactions; provide customer support; diagnose and fix issues; send important notices and updates; and for internal analytics and research to enhance product quality.
When required by applicable law, our processing is based on your consent, performance of a contract (to provide services you requested), compliance with legal obligations, or our legitimate interests (product improvement, security, fraud prevention) balanced against your privacy rights.
We do not sell your personal information. We may share information with: (a) service providers who perform functions on our behalf (hosting, analytics, payment processors); (b) legal authorities when required by law or to protect rights/safety; (c) in connection with a merger, acquisition, or sale of assets—users will be notified of any transfer; and (d) with your consent or at your direction.
SuperArc may include integrations with third-party services and links to external sites. These services have their own privacy policies; we are not responsible for their practices. Review their policies before sharing information.
We and our partners use cookies and similar technologies to operate the service, remember preferences, analyze usage, and support advertising where applicable. You can control cookies through your device or browser settings, though disabling cookies may affect functionality.
We implement reasonable administrative, technical, and physical safeguards to protect personal information from loss, misuse, and unauthorized access. However, no system is completely secure—absolute security cannot be guaranteed. If a data breach affecting your personal data occurs, we will follow applicable notification requirements.
We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information; object to or restrict processing; receive a copy of your data; and withdraw consent. You can also manage communication preferences and delete your account through the app or by contacting us.
SuperArc is not intended for children under 13 (or higher minimum age as required by local law). We do not knowingly collect personal information from children. If we learn we collected such data, we will take steps to delete it promptly.
Data may be processed or stored in countries other than your own. When transferring data internationally, we take steps to ensure appropriate safeguards are in place to protect your information in accordance with applicable law.
We may update this Privacy Policy occasionally. If changes are material, we will notify you in the app or via the email associated with your account before they take effect. Continued use of SuperArc after changes constitutes acceptance of the updated policy.
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at: [superarc.app@gmail.com](mailto:superarc.app@gmail.com) or by mail at: SuperArc Support.